World-Class Solutions, Services and Support
Synaptica Solutions is a network of world-class partners provide services to help determine your needs, construct taxonomies, ontologies and other controlled vocabularies, as well as offer cutting edge solutions in search technology.
Synaptica takes pride in offering some of the most responsive customer support in the industry. With offices around the world, and partners serving every aspect of Knowledge Organization, Search, and Discovery, we are uniquely placed to assist with your business’ needs.
Synaptica provides unparalleled customer support:
- Dedicated account management
- Direct access to development staff
- Around the globe support with a dedicated email “hotline”
- Continual review and consideration of enhancements generated through customer requirements
Our experience and ability to react quickly to evolving customer needs allow us to provide some of the best software support services available. We can ensure that problems, in the rare instance that they do arise, are addressed efficiently and successfully responding quickly to questions and critical issues to get you back on track.