Professional Services
Deliver a successful project

Synaptica provides a broad range of services to complement our award-winning enterprise software.

Our Professional Services team have decades of experience to ensure the effective and smooth roll out of your enterprise taxonomy and ontology projects.

Synaptica employ a comprehensive strategy to ensure our solutions address your immediate and future needs.

Key elements include:

Understanding Goals

Asking questions and listening carefully to understand each client’s strategic objectives.

Enhancing User Experience

Working to improve internal and external users’ experiences based on real-world use cases.

Proven Strategies

Providing solutions based on W3C, ISO, and ANSI/NISO industry standards and best practices.

Maintaining Relationships

Partnering with clients to establish long-term relationships to help meet evolving needs.

What We Do

  • Identify all existing vocabularies and uses
  • Determine system integration points
  • Align results with user behaviour
  • Review indexed content and other existing metadata
  • Identify third-party vocabularies that will improve results
  • Recommend vocabulary stratetgies and structures

Synaptica Solutions

What to expect

  • A comprehensive report with an analysis of all relevant vocabularies, systems, and processes
  • Recommendations for how to improve and enhance existing systems
  • Workflow of next steps and resources required
  • Identify tools and support to develop the project

Download a copy of our Process Model

The Synaptica Model shows the various stages development and deployment.

Download your copy

... It's important to support our customers throughout all stages of implementing a new Knowledge Organization program. Professional Services are a critical part of making sure they achieve their goals.

Jim Sweeney, Director of Product Management

The Synaptica team includes a network of independent thought-leaders with expertise in knowledge management, IA, UX, text analytics, categorization, natural language processing, and search.

Discover how to develop your knowledge organization project. Schedule a free consultation with the Synaptica Professional Services team.